Analytics
Device and user analytics for a more connected and intelligent workplace.
Businesses Work Better with Analytics
Data Analytics Solutions for a more intelligent workplace.
The connected workplace produces an incredible amount of data across devices, users, documents and processes.
Future Data Analytics Solutions
Future Data Analytics Solutions work to identify wasteful, inefficient, and unnecessary print and scan jobs. They can flag after-hours printing, identify users who print the most documents, track color printing, and flag peak use times and power consumption to help businesses manage the document workflow more efficiently.
Even employees who mean no harm can expose the office to malware, ransomware, and computer viruses if they download and print documents from questionable sources. Our advanced security tools not only flag unauthorized printing to close security gaps but also monitor for unusual activity patterns, identifying potential threats to ensure a robust defense against the evolving landscape of cyber security threats.
Our analytics solutions unlock that data to reveal opportunities for optimization, automation and improvement throughout your print infrastructure.
The valuable insights uncovered can be used to:
- Improve security by flagging unauthorized printed content or users printing outside of working hours
- Boost employee productivity by identifying paper-intensive processes and replacing them with lean digital ones
- Design an optimal print environment that balances high device utilization to reduce costs with the right functionality
- Meet sustainability initiatives by printing more efficiently and improving overall power and carbon consumption
Are you working at the speed of data?
Device Analytics
Decode your print infrastructure.
Your print devices have a lot they can tell you. Managed Print Services is how you start listening. We use real-time and trend data to analyze every aspect of your print infrastructure — from overuse and underuse to how often you print duplex. The result? An efficiently designed operation that perfectly balances high use and low costs:
- Figure out your real operating costs and how your print devices are performing on a day-to-day basis.
- Evaluate your overall power use and carbon consumption.
- See how much each user prints, how often you print color and duplex and which devices and types are used most.
- Design the ideal print environment — down to the perfect devices and where to put them for the biggest impact.
User Analytics
Get to know your employees better.
When employees print things they shouldn’t or use devices after hours, it doesn’t just rack up your print bill. It puts your organization at higher risk of a data breach. User analytics looks at the human side of the printing equation to give you the who, what, when and where. So you can shine a light on bad habits and wasteful behaviors, and start to help employees and technology work better together:
- Identify printing peaks to adjust device resources.
- See which users print a lot, who’s using color or duplex and who prints after hours.
- Flag unauthorized printing and scanning to close gaps in your security.
- Track applications and chargebacks to learn how you could start lowering costs.
- Learn how to better enforce your print, security and sustainability policies.
Document Analytics
See why your organization prints.
The pile of unclaimed papers next to every office printer is testimony enough — not everything we print actually needs to be printed. At the same time, a single document might drive dozens of workflows, activities, processes and deliverables. With Managed Print Services, you can identify the reasons your organization prints and figure out how to start doing it more intentionally:
- Eliminate waste by getting rid of personal, duplicate and unessential printing.
- Track documents through their entire lifecycle to see how they’re being used, and for how long, before they’re destroyed.
- Boost employee productivity by identifying print-heavy departments and processes that might work better with a dedicated digital solution.
Process Analytics
Transform the way you work.
Do your processes sometimes get in the way of doing actual work? Process Analytics can help. We look into paper-heavy, labor-intensive processes to identify opportunities for automation and digitization. So you can spend less time doing and more time getting things done:
- Evaluate the time, costs, documents, systems and employees associated with each step of a process. • Assess the “why” behind each step of a process to weed out inefficiencies.
- Figure out which steps can be eliminated and which can be automated using workflow apps or industry software solutions.
- Expose opportunities, risks and anomalies in document filing and storage.
Learn more about our Managed Print Services Solutions
